Our responsibilities
We hold and store data that you share with us. This data can include your name, date of birth, address and information relating to your health and wellbeing. We use this information to make sure that your care or treatment is appropriate for you. All data is stored securely and only accessed by LV Care Group employees involved with your care. We keep your data for the time identified by the 'Records Management Code of Practice for Health and Social Care', by the Information Governance Alliance (2016).
On occasion, it may be necessary to share your data with other agencies. These agencies may include States of Jersey departments, your GP practice or other healthcare professionals involved in your care. We will ask you prior to making any referrals. However, there are some circumstances in which we are required to share your details. These include:
- If there are significant concerns that you intend to harm yourself or others
- If we are instructed by a court to disclose information
- If it is necessary in order to uphold child protection laws
We will not share your information with third parties for marketing purposes. We may contact you to let you know about other services, events or for evaluation purposes.
Your responsibility
We would ask that you keep us informed (by email, telephone, or in writing) of any changes in your personal data so that we may have our records up to date at all times. If you wish to withdraw your consent please contact us (by email, telephone, or in writing). You have the ‘right to be forgotten’, which means you can request the deletion or removal of personal data where there is no compelling reason for its continued processing.
Access permission
Communication Permission
We may need to contact you to arrange appointments, discuss your care or seek your feedback. You will not be contacted for marketing purposes. Please SELECT ALL options that apply.
Leave unchecked and we will not contact you via this method
Agency Permission
We are part of a network of services working to ensure you can access the right support at the right time. If we think your needs will be better met by another service,
can we share your information in order to make a referral with any of the following agencies? Leave unchecked and we will NOT share your information with that agency